"THE SERVICES HAVE ALLOWED US TO BE MORE STREAMLINED, UNIFIED, AND EFFICIENT."
"SMOOTHEST MIGRATION EVER!"
"The M3 Networks staff is highly knowledgeable and professional.I really appreciate the communication throughout our server migration. Great job by all your staff, it was the smoothest migration ever!"
The most important aspect of your services has been your ability to get any of our IT problems solved in a very timely manner. It is critical to not have to wait two or three days to get something taken care of that would prevent us from taking care of our customers’ needs. We appreciate the fact that you and your staff are very knowledgeable in the technology field and sensitive to the cost of your services to us, the client.
"M3 Networks exceeds our expectations...They identify problems, or potential problems, before they happen!"
"What we like most about M3’s service is the quickness of response and the friendliness and helpfulness of the technicians who help our employees. We are happy that we have the ability to turn over the hardware upgrades to a knowledgeable staff and not have to worry about the cost or correctness of the upgrades."
"M3 EXCEEDS EXPECTATIONS."
"The service level at M3 exceeds expectations. M3 is very technically competent. The problems are corrected in a very timely manner. I was very happy with the response and expertise provided when we had a malware incident. The personnel were able to contain the problem in a very timely manner and ultimately, locate the source and correct it."
"RAPID AND ON-TIME SOLUTION FOR NETWORK PROBLEMS"
"We replaced a computer due to age and repeated failures. M3 copied all the content from my previous computer/network to the new computer. One of the updates that was included in the transition was Microsoft Office. I was struggling with the changes the software company had made and contacted M3 for some help to get me by for the meantime. Shortly, Michael showed up unrequested to insure we had resolution. He stayed and educated me about the updates of the software and helped me maneuver my files and data efficiently."
"SIMILAR LEVEL OF SERVICE AND SUPPORT AS TO WHAT WE WOULD EXPECT WITH A FULL TIME INTERNAL IT DEPARTMENT."
"We really appreciate the timely response to issues. Email ticketing system is helpful in tracking issues and resolution. All of the technical folks we have worked with have been knowledgeable and able to assist with our problems. I feel we get a very similar level of service and support as to what we would expect with a full time internal IT department, but without the same expensive cost structure."
“We have been extremely happy with the products and services offered through M3 Networks, including our migration to Office365. Their staff are professional, friendly, and timely. The services have allowed us to be more streamlined, unified, and efficient. Thank you!”